1. Introduction
At Bank Statement Analyzers ("we", "us", or "our"), we value your privacy and are committed to safeguarding the personal and financial information you share with us. This Privacy Policy outlines in detail how we collect, use, protect, and share information about you when you use our website, applications, and services.
Our aim is to ensure transparency, clarity, and control over your data while providing secure, efficient, and compliant financial analysis tools.
2. Information We Collect
We collect three main types of information to provide and improve our services:
a. Personal Information
- Your email address is collected for login, password recovery, customer support, and communication about your account or subscription status.
- Details related to your user account such as subscription plan, usage statistics, and billing preferences are stored to manage your account efficiently.
b. Uploaded Files
- Bank statements in PDF format that you upload are processed securely in-memory and are never saved on our servers.
- Our system extracts financial data such as transactions, balances, and dates solely to generate analytics; no data is stored after processing is complete.
c. Technical Data
- We collect IP addresses, device types, operating systems, and browser versions to ensure secure, optimized access to our platform.
- We log session activity (like timestamps and pages visited) to monitor service stability, usage behavior, and to detect malicious activity.
3. How We Use Your Information
We use the data we collect to:
- Process and analyze uploaded bank statements to generate meaningful charts, summaries, and trend visualizations.
- Maintain and manage your account, subscription plan, and login preferences.
- Send important communications, such as billing notifications, account updates, and changes to our policies.
- Continuously enhance our platform through analytics, performance tuning, and debugging based on how users interact with our services.
4. How We Protect Your Data
Your data security is our top priority. We implement the following safeguards:
- All data transfers between your browser and our servers are encrypted using HTTPS with industry-standard TLS encryption.
- Uploaded files are processed instantly and never written to disk or persistent storage. They are deleted automatically after use.
- Strict access controls and authentication mechanisms are in place to restrict access to sensitive user data.
- We do not sell, trade, or share your personal information with third-party advertisers or marketers.
5. Use of AI Services
To deliver advanced features such as text extraction, financial insights, and AI-powered analysis, Bank Statement Analyzers integrates Microsoft’s Azure OpenAI Service, specifically leveraging the GPT-3.5 Turbo model.
All uploaded data is processed securely and transiently via Azure’s infrastructure. Files are handled in-memory and are never stored persistently—either by our servers or Azure's API. Sensitive user data such as account numbers, balances, or personal names may be anonymized or masked before processing to enhance privacy and compliance.
By using our platform, you consent to having your financial data analyzed using Azure OpenAI for the sole purpose of generating meaningful insights and outputs. We adhere to Microsoft’s rigorous security, privacy, and data protection standards during every interaction with their API.
You may review Microsoft's policies for further transparency via their official documentation:
Azure OpenAI Data, Privacy, and Security
6. Cookies and Analytics
We use cookies and similar tracking technologies to improve your browsing experience and platform functionality. These may include:
- Session cookies for login and authenticated access.
- Usage analytics cookies to understand how visitors interact with different parts of the platform.
- Performance monitoring tools to ensure responsiveness and detect bugs.
You can opt out of non-essential cookies by adjusting your browser settings at any time.
7. Data Retention
- Uploaded Files: Deleted immediately after in-memory processing. We do not keep any copies.
- User Account Data: Retained as long as your account is active or required to fulfill legal and operational obligations.
- Technical Logs: Retained for a limited time for audit, security, and debugging purposes before being securely purged.
8. Your Rights
As a user, you have full control over your data. You may:
- Request access to view the personal data we hold about you.
- Correct inaccurate or outdated information at any time.
- Request deletion of your account and associated data permanently.
- Withdraw consent for data processing and stop using our services.
- File a formal complaint with a relevant data protection authority if your privacy rights are violated.
For any requests, please contact: founder@bankstatementanalyzers.com
9. Children’s Privacy
Our platform is not designed for, nor intended to be used by individuals under the age of 18. We do not knowingly collect any personal information from minors. If we discover that data has been collected from a user under 18, we will take immediate steps to delete it.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect new legal requirements or platform features. Any changes will be posted on this page with an updated effective date. In certain cases, we may also notify you directly via email or dashboard alert.
Continued use of the platform after such changes constitutes your agreement to the revised policy.
11. Contact Us
If you have questions, feedback, or concerns about our privacy practices, please reach out: